Impromptu Ordering & Shipping Information
|Continental US Shipping Charges|
|Total Amount of Order||Standard||2-Day||Rush|
|$250.01+||16% of order total||16% + $4.95||16% + $19.95|
SHIPPING RATES AND SERVICES
Standard Delivery: Delivery dates may be impacted by volume and or extreme weather conditions. In an effort to ensure that your order arrives on time, we reserve the right to ship standard packages early. All orders are shipped via FedEx to arrive within 3-7 business days. Your cost per address is determined by the total cost of your ordered items excluding sales tax (if applicable).
Rush Delivery: Add $19.95 per address to our standard shipping charges. Orders received before 11 AM E.S.T. will arrive by 8 p.m. the following day (Monday through Thursday). If your order is placed Thursday after 10a.m., it will ship on Monday. To expedite your order, please select Saturday delivery.
Saturday Delivery: Add $24.95 per address to our standard shipping charges. Orders for Saturday delivery must be placed before Friday at 10am EST. Please note that Saturday delivery is not available to all locations.
Hawaii Delivery: Add $24.95 per address to our standard shipping charges. Orders for Hawaii delivery must be placed before Friday at 10am EST. Please note that Saturday delivery is not available to all locations.
Delivery Outside the Continental US: We can only ship within the lower 48 states and Hawaii. We cannot ship to Alaska, P.O. boxes, APOs or FPOs.
Impromptu Gourmet Guarantee - In the unlikely event that you are not satisfied with your purchase, please call Customer Service at 1-877-632-5766 for a replacement or refund within three business days of receipt of your order. If your order arrives damaged, we will arrange for it to be picked up for inspection. Please do not dispose of any item, even perishable ones, until you have spoken with Customer Service. We cannot accept responsibility for orders with incomplete or invalid addresses, or sent to recipients not available to accept the package in a timely manner.